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Cancellation Policy (Character Dating) 

You can cancel at any time. Cancellation is designed to be simple, immediate, and under your control—no hidden scenes, no endless loops.

Subscriptions & Auto‑Renewal
If you’re on a recurring tier (Standard, Hollywood, A‑List, Oscar), your plan renews automatically unless you cancel before the next billing date. When you cancel, auto‑renewal stops and you won’t be charged for the next cycle.

What Happens After You Cancel
Unless required otherwise by law or stated at checkout, cancellation does not retroactively refund the current billing period already paid. You keep access to your paid features until the end of your current billing cycle, then your account returns to the free/default access level (or the next available tier you choose).

Immediate Cancellation vs. Account Deletion
Cancellation stops billing. Account deletion is different: deleting your account removes your profile and data as described in the Privacy Protocol. If you want to leave the stage entirely, you can delete your account from your Profile.

Trials & Promotional Periods (If Offered)
If you’re in a trial or promotional period, cancel before the trial ends to avoid being charged the standard rate shown at checkout.

How to Cancel
You can cancel from your account settings/profile area. If you can’t access your account or need help, contact info@sovereignsanctuary.de or fill our contact form and we’ll assist.

Effective Date: 19th August 2026

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